_____________________________________________________________________________________________________

Interlibrary Loan/Document Delivery Services allows current Bridgewater State College students, faculty, and staff with a valid BSC e-mail account to obtain materials not available at the Maxwell Library.

Material obtained on interlibrary loan become the borrower's responsibility from the time of receipt until the material is returned to the ILL/DDS department. Library users will be responsible for costs incurred due to lost or damaged items.

_____________________________________________________________________________________________________

Who is eligible to use ILL/DDS?

Faculty (both current and emeritus), librarians, staff, trustees of the college, administrators and registered students of Bridgewater State College are eligible for ILL/DDS privileges.

_____________________________________________________________________________________________________

Can I get anything I want via ILL/DDS?

All libraries have certain materials they prefer not to loan. In such cases, most libraries will be willing to photocopy selected pages or microfilm special material for your use. Materials that generally cannot be borrowed include: dissertations, journals, reference, and special collection materials. The U.S. Copyright Law may restrict how much material can be borrowed in the form of photoduplication.

_____________________________________________________________________________________________________

How long will it take to get the materials that I need?

The average length of time needed to receive materials is 10-14 days. Requests are sent out in the order received, except when a large number of requests are made by the same individual. These will be staggered to allow other people fair access.

_____________________________________________________________________________________________________

How do I request materials through ILL/DDS?

ILL/DDS is now a web-based service. You need to log on and register with your valid BSC e-mail username and password. Once you are registered you can log in and fill out your requests by following the online instructions. You are only required to register once. The secure server retains your information for future use.

Click here to access ILL/DDS

_____________________________________________________________________________________________________

How much does it cost to request materials?

Charges for document delivery vary depending on the lending institution and its loan policies. Many libraries do not charge fees for lending materials. All charges are absorbed by the student. We will contact you before ordering items that will incur a charge.

_____________________________________________________________________________________________________

Where can I inquire about the status of my requests?

You may check the status of your requests by logging on to the web-based ILL/DDS system. Also, you will be automatically notified via your BSC e-mail account when your requested materials are available for pick-up. However, you may also contact the ILL/DDS office at (508)531-1706 or e-mail to dds@bridgew.edu.

Click here to access ILL/DDS

_____________________________________________________________________________________________________

What do I do if I don't know all of the information requested on the form?

When citation information is incomplete or incorrect, please ask a reference librarian if s/he can help you locate the needed information or use our Ask A Librarian service.

_____________________________________________________________________________________________________

Where do I pick up materials that I have requested?

All requested materials are held at the Circulation Desk.

_____________________________________________________________________________________________________

Can I receive articles in electronic format?

Desk top delivery of certain ILL/DDS requests such as journal articles and book chapters is available. This service allows you to access copies that we receive electronically via your ILL/DDS account. Books cannot be delivered through this method.

Click here to access ILL/DDS

_____________________________________________________________________________________________________

May I request videos, DVDs, or CDs through ILL/DDS?

Yes. Videos, DVDs, or CDs can be requested through ILL/DDS. Requests for these items are submitted via the web-based ILL/DDS system.

_____________________________________________________________________________________________________

How will I know when the material I request comes in?

Notification is sent automatically to your BSC e-mail address when an item arrives.

_____________________________________________________________________________________________________

How long is material held before being returned or disposed of?

Returnable items (such as books and videos) are held until the due date. Copies on the ILL/DDS server are held for 30 days, and paper copies of articles are held until the end of the following semester.

_____________________________________________________________________________________________________

How long can I keep a loan? Can I take the material out of the library?

The length of a loan period and the restrictions on use are at the lending library's discretion. Loan periods tend to be between two to four weeks; and items can generally be removed from the library. Due dates and any restrictions will appear on the white bands around the books.

_____________________________________________________________________________________________________

Can materials borrowed via ILL/DDS be renewed?

Request for renewals need to be submitted 5 days before the due date. Renewals are determined by the lending library. To request a renewal, log on to the ILL/DDS system and select 'View/Renew Checked out items.' The ILL/DDS staff will contact you regarding the renewal status via your BSC e-mail.

Click here to access ILL/DDS

_____________________________________________________________________________________________________

Where should I return a loan item?

Please return books, videos, and other materials to the Circulation Desk when the library is open. Journal articles do not need to be returned.

_____________________________________________________________________________________________________

Are there other ILL/DDS services available?

Currently there are two additional services provided by ILL/DDS.

1. MaxExpress. - MaxExpress is a service for faculty, librarians, administrators, staff, visiting lecturers, graduate students, and students with disabilities that provides electronic delivery of articles, book chapters, and other documents owned by the Maxwell Library.

2. Library Consortia - This service allows students, faculty, librarians, administrators, and staff of Bridgewater State College to visit and borrow material directly from the members of SEMLS (SouthEastern Massachusetts Library System) and Participating Massachusetts Libraries. A valid BSC Connect Card is required.

_____________________________________________________________________________________________________

How do I contact the ILL/DDS department?

You may call the ILL/DDS department at (508) 531-1706. Department hours are 7:45am-4:00pm, Monday-Friday. You may also send an e-mail to dds@bridgew.edu. Please feel free to contact the ILL/DDS department with any questions or concerns you have regarding your requests.