Frequently Asked Questions for Residents
This page is a list of questions that many residents have while living on-campus, along with the answers.
A complete list of Policies can be found in the Student Handbook, which is available at http://www.bridgew.edu/handbook/.
For further information on the university's judicial process, you may refer to the Office of Student Conduct's website at
- What are Quiet Hours?
Noise can quickly become a problem in the residence halls, because many people live and study together in a relatively small space. Quiet Hours have been established to ensure that students can sleep and study during evening hours. Quiet Hours are 9 PM - 8 AM, Sunday night through Friday Morning and from midnight - 10 AM on Friday and Saturday.
- What is the smoking policy in the residence halls?
Bridgewater State University prohibits smoking and tobacco use on all
University property. University property includes, but is not limited to,
University owned and leased buildings and facilities; University owned and
leased vehicles; parking lots, building entrances, and common areas. The
University will fully implement this policy and all applicable laws,
regulations, and local ordinances.
Bridgewater State University reserves the right to initiate disciplinary
procedures, up to and including termination for employees or expulsion for
students, against any individual found to be in continuous violation of this
Residential Facilities Questions
- What do I do if the heat in my room is not working properly?
During normal business hours (Monday - Friday from 8 AM - 5 PM)
contact Facilities Management and Planning at ext 1296. After hours contact a Resident Assistant (RA) or call BSU Police at ext 1212.
- What do I do if some of my personal property gets damaged in my residence hall?
Our license agreement states that Bridgewater State University is not responsible
for personal property owned by resident students. To assist you in managing
the risk of loss of your personal property, we have partnered with CSI Insurance
Company to offer information about student property insurance. We urge you to consider this type of coverage for your personal property. Every
year, students lose property due to a number of reasons, including theft, water
damage and fire. Even if you have coverage under your family’s homeowners'
or tenants' policies, you may want the broader coverage with lower deductibles
that is available with student property insurance. For more information about coverage and available policies, see CSI Insurance
Company’s website at www.collegestudentinsurance.com
or call 888.411.4911. In order to effect coverage, you must apply to CSI Insurance
- What do I do if I lose my key?
Residents should report lost keys to their Resident Director (RD) immediately.
Students will be issued a loaner key for three academic days. If after three
academic days, the key has not been found, the Resident Director will order
a lock change. The cost of a lock change is $125 and includes the actual lock
change, labor charges, and a new room key. For more information, you can refer
lost key policy.
- What do I do if I am locked out?
Residents should report the lock out to a Resident Assistant (RA) or their Resident Director (RD). Upon verification of identity, the staff member will unlock the door and issue a temporary loaner key if necessary. For more information, you can refer to the
- How do I report a maintenance problem in my room?
If it is routine maintenance, (i.e. burned out light bulb, shade won't operate, broken furniture, etc.) residents can fill out a
work order online.
If it is an emergency, (i.e. overflowing toilet, no heat, power outage, etc.) during normal business hours (Monday - Friday from 8 AM - 5 PM), residents can call ext 1277. If it is not during normal business hours residents can contact a Resident Assistant (RA) or call BSU Police at ext 1212.
- What do I do if I want extra furniture in my room?
Students may submit a request for extra furniture via a work order. The
work order form can be found online in the Facilities section of the RLH website. Requests for additional furniture will be filled only if additional furniture is available.
Residence Hall Involvement Questions
- How do I get involved on campus?
One of the great reasons to live on-campus is that it is so much easier to be involved; the opportunities are right at your home! If you want to get involved in your hall, contact your Resident Assistant (RA) or Resident Director (RD) to find out how to join RHA (Residence Hall Association) and to learn about activities that RAs and RHA are sponsoring in your hall. You can also find a listing of residence hall events on the Residence Life section of our website. For other ways to get involved, check out the BSU Website - it has links to every department, from Athletics to Multi-Cultural Affairs to Residence Life. The most central resource for clubs and activities is the Office of Student Involvement and Leadership. You may visit them in the Campus Center, or check out their web page: www.bridgew.edu/SIL
- Where do I find out where things are located on campus?
If you're trying to locate academic departments and offices, the first place to look is on our campus map. You can access one on-line at www.bridgew.edu/campusmap. The Office of Residence Life and Housing is located in DiNardo Hall and most of the other Student Services offices are located in Boyden Hall and the Campus Center. To find specific locations, feel free to call the office that you are trying to find directly.
- What is RHA?
RHA, the Residence Hall Association, is an organization of students who serve as a governing body of the residence halls. RHA provides funding for programming, and works with students with problems and concerns regarding resident student life. E-Board positions on RHA are elected positions, while general membership is open to everyone living on campus. If you'd like more information, check out the RHA website or contact your Resident Assistant (RA) or Resident Director (RD) for more information.
Housing Assignment Questions
- How do I arrange for housing during breaks (i.e. Spring Break and Winter Break)?
Approved student groups are housed beginning in January for the winter break and during spring break. Individual requests for housing during these time frames are considered on a case-by-case basis. Applications
are on the break housing section of our website. Completed applications must be submitted by the deadline in order to be considered. There is an additional charge for break housing.
- Is housing available in the summer and how do I arrange for it?
Summer housing is available while summer classes are in session. Applications are available in April and can be obtained from the Office of Residence Life and Housing or on the break housing section of our website.
- What are flex dollars, where can I use them and how do I get them?
Flex dollars represent money you place on your Connect Card to be used in the dining facilities, vending machines, the bookstore, laundry machines, Starbucks and at Dunkin Donuts. They are refundable if you do not use them. You can purchase flex points at the Office of Student Accounts. You can also pick up the form at the Connect Card Office, fill it out and put it in the drop box at the Office of Student Accounts. Flex points can also be added to your card with the automated cash to card machines on campus. These machines are located in the Campus Center on the main floor next to the ATM and in the East Campus Commons next to the ATM.
How much does it cost to live on campus?
- Click Here to view the residence hall living costs.
- Students living in the residence halls are required to have a meal plan. For more information about meal plans or to choose/change your meal plan,
click here. Apartments residents are not required to have a meal plan.
- Residents are also required to pay a ResNet fee and a Resident Student activity fee each semester. A complete list of fees and the refund policy are available in the Student Handbook.
- What do I do if I am having trouble opening my mailbox or am having any trouble with my mail?
Students should contact the staff in Mail Services, which is located on the ground floor of Tillinghast Hall. They can be reached by calling ext 1770.
- What do I do if I am having trouble with the telephone, cable TV, or Internet connection in my room? Students who have any questions regarding telephone, cable or Internet should contact ResNet. Staff at ResNet can be reached by calling ext 7999 or on the web at http://resnet.bridgew.edu/.
Last Modified: March 25, 2013