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The AAC Leadership Team

Lauren Folloni

Lauren Folloni, LCSW, BSU ‘05

Executive Director, Academic Achievement Center

Lauren joined the AAC in September 2019. In her role she oversees the four departments located within the AAC: Advising, Learning Assistance, Student Accessibility Services, and Testing Services. Her top priorities include cross-campus collaboration, effective use of technology, strategic planning and assessment, and, above all else, student success.


Bethany Hall

Bethany Hall, M.Ed., BSU G‘10

Associate Director, Academic Advising

Bethany rejoined the AAC team in August 2018 after having served as a Graduate Assistant in the office 8 years prior. She oversees the Academic Advisors who challenge, support, and encourage BSU students, particularly in their first year. The AAC advising team includes professional full and part-time advisors, faculty advisors, and graduate assistants. Her goals include building relationships, connecting students to resources and opportunities, and helping to support the foundation for achievement for each student.


Kathryn Crisostomo

Kathryn Crisostomo, M.S.

Assistant Director, Learning Assistance

Kathyrn joined the AAC in 2016 and oversees the area of Learning Assistance, which includes Academic Coaching and Tutoring. She collaborates with the Coordinator of Academic Coaching and a team of 4 Faculty Directors who oversee the areas of Math Services, Accounting and Finance, the Writing Studio, and Second Language Services. She also directly oversees Tutoring Central. Her goal in Learning Assistance is to support students in their learning and to help them achieve academic success at BSU. ​


Jenna Shales

Jenna Shales, M.S.

Associate Director, Student Accessibility Services

As Jenna approaches her one-year anniversary at BSU, She continues to be amazed and inspired by the work and spirit of students, faculty, and staff. In addition to the launch of their new name, Student Accessibility Services, She is thrilled to introduce their new team, new approach, and new programs and opportunities to better meet the needs of students, faculty, and staff while co-creating a fully accessible experience for all members of the BSU community.