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The AAC Leadership Team

Lauren Felloni, Director of BSU Academic Achievement Center

Lauren Folloni, LCSW, BSU ‘05

Executive Director, Academic Achievement Center

Lauren joined the AAC in September 2019. In her role she oversees the five departments located within the AAC: Advising, Learning Assistance, Student Accessibility Services, Testing Services, and Transfer Services. Her top priorities include cross-campus collaboration, effective use of technology, strategic planning and assessment, and, above all else, student success.

Bethany Hall

Bethany Hall, MEd, BSU G‘10

Director, Academic Advising

Bethany rejoined the AAC team in August 2018 after having served as a Graduate Assistant in the office 8 years prior. She oversees the Academic Advisors who challenge, support, and encourage BSU students, particularly in their first year. The AAC advising team includes professional full and part-time advisors, faculty advisors, and graduate assistants. Her goals include building relationships, connecting students to resources and opportunities, and helping to support the foundation for achievement for each student.

Kathryn Crisostomo

Kathryn Crisostomo, MS

Director, Learning Assistance

Kathyrn joined the AAC in 2016 and oversees the area of Learning Assistance, which includes Academic Coaching and Tutoring. She collaborates with the Coordinator of Academic Coaching and a team of four Faculty Directors who oversee the areas of Math Services, Accounting and Finance, the Writing Studio, and Second Language Services. She also directly oversees Tutoring Central. Her goal in Learning Assistance is to support students in their learning and to help them achieve academic success at BSU. ​

Jenna Shales

Jenna Shales, MS

Director, Student Accessibility Services

As Jenna approaches her one-year anniversary at BSU, She continues to be amazed and inspired by the work and spirit of students, faculty, and staff. In addition to the launch of their new name, Student Accessibility Services, She is thrilled to introduce their new team, new approach, and new programs and opportunities to better meet the needs of students, faculty, and staff while co-creating a fully accessible experience for all members of the BSU community.

headshot of Alex Khoury with reddish brown hair, mustache and short beard wearing rust colored zippered sweater over a white button down shirt and brown tie

Alex Khoury, MS

Assistant Director, Testing Services

Alex joined Testing Services in July 2021. Prior to joining the Academic Achievement Center, he worked in Residence Life both at BSU and at Rhode Island College. In his current role, he supervises the Testing Services team and the operation which includes placement testing, accommodated testing for academic exams, and hundreds of other exams (i.e. MTEL & GRE exams). Our goal is to provide a high quality and secure testing facility that all test takers can be comfortable taking their exams in.

headshot photo of Jeff Sarahs with brown receding hair, mustache and short beard wearing blue zippered sweater, blue and white striped button down shirt and blue tie

Jeffery Sarahs, MEd

Director, Transfer Services

Jeff serves as Director of Transfer Services, where he oversees the daily operations of the Transfer Center along with the professional staff, graduate assistants, and transfer ambassadors who represent our office. The top priorities of the Transfer Services office include, but are not limited to: creating seamless and transfer-friendly processes/policies, ensuring new transfers receive informative and supportive advising, identifying and building articulation agreements with partner institutions, developing efficient transfer-credit review processes, evolving to meet the needs of our diverse learners, and creating opportunities to help guide our campus in utilizing an equitable transfer-student lens.