COVID-19 Resources and Ways to Care
If You Want to Help Others
- Connect with us at the Martin Richard Institute for Social Justice at BSU to find out what we are doing to support our communities.
- Get involved!
- Donate blood!
- Contact the American Red Cross or local blood banks to schedule a donation RedCrossBlood.org
- Join (or start!) community building efforts in your community. Here are just a few examples:
Please reach out to email@example.com with ideas, questions, or services you’d like us to know about.
Helpful Resources During the COVID-19 Pandemic
If you need help with something directly related to being a student or employee at BSU, please refer to the BSU COVID-19 page for resources and Answers to Frequently Asked Questions.
Bridgewater State University students experiencing economic stress can access Resources in Support of Excellence (RISE), an intranet resource for links to help with food, housing, clothing, furniture, fuel and energy assistance, financial aid and other financial support for educational expenses, transportation, health and well-being, family resources, legal resources, and tax preparation.
The Surviving COVID-19: #RealCollege Guide for Students from the Hope Center for College, Community, and Justice addresses common needs and offers resources for college students about how to get money, how to reduce your bills, how re-locate and find a place to live, and how to protect your health.
The#RealCollege Student Implications of The Families First Coronavirus Response Act (FFCRA) Policy Brief describes how the Families First Coronavirus Response Act (FFCRA) enacted on March 18, 2020 addresses the needs of families impacted by COVID-19 and offers new resources that may provide critical support for students to help continue their education.
The Massachusetts United Way and the Department of Public Health have designated Mass 211, a helpline staffed by trained volunteers, as the first place you should call with COVID-19 questions or requests for help. Dial 2-1-1 from your phone 24/7 for comprehensive information and referrals related to the virus, including information on where they can access flexible funds through the COVID-19 Family Support Fund.
If you’d prefer to go online to explore resources, visit MASS211.org.
For the latest Massachusetts COVID-19 information, visit the MA Department of Health.
Check out this list of COVID-19 Relief Funds across Massachusetts to help different communities, occupations, and employment sectors.
Nearly all child care centers (centers and family child care homes) are temporarily closed, until May 4, 2020.
There are a few emergency drop-in child care centers still open, representing about 5% of normal child care capacity across the Commonwealth. Find a list of emergency drop-in child care in Massachusetts. This is drop-in, temporary child care that is being made available to those who are working for essential business like healthcare and have no other option for care during this public health crisis.
The Massachusetts Department of Early Education and Care& has updated their website with FAQs, more information about Exempt Emergency Child Care Programs and specific information for child care providers, parents and guardians, and early educators.
If you are a victim of abuse, you are not alone. No one deserves to be abused. Help is available. Here’s a detailed list of resources for domestic violence programs for survivors.
- MA SafeLink 24/7 Crisis Hotline: 877-785-2020
- National Domestic Violence Hotline: 800-799-7233
- Text to National Hotline: Text LOVEIS to 22522
- National Sexual Assault Hotline: 800-656-4673
If you or someone you know is in immediate danger or is in an emergency, call 9-1-1.
If you can safely get out of the house for a walk, or to visit the store, you may be able to more freely message a help center, or get word to someone you trust for help.
Massachusetts Attorney General’s Fair Labor Division (FLD)
Guidance for Employers and Employees
Check out the Attorney General’s Guidance for Employers and Employees During the Coronavirus Public Health Emergency for answers to questions such as When to use sick time? What are the qualifications for unemployment? How to get a loan for small business?
Project Bread’s FoodSource Hotline 1-800-645-8333 / TTY 1-800-377-1292
Hotline Hours: Mon-Fri – 8AM-7PM | Sat – 10AM-2PM
Project Bread’s FoodSource Hotline gives Massachusetts residents a “one-stop shop” for finding comprehensive aid in over 180 languages. With no need to leave the house and confidential support, hunger help is always just a phone call away.
Project Bread’s FoodSource Hotline can help you with:
Screening for SNAP eligibility. When it comes to hunger prevention, there is no federal program more effective then SNAP (Supplemental Nutrition Assistance Program, formerly known as food stamps). But many people are unaware of how or where to apply. Hotline Counselors screen every caller to determine if they are eligible for SNAP and help start them on the path to receiving assistance. College students can be eligible for SNAP.
Providing SNAP application assistance. Completing a federal application can be tricky for just about everyone. SNAP’s application is no exception. Hotline counselors can give you over-the-phone assistance with submitting the application, answer questions, help you troubleshoot problems, and can follow up with you to make sure your benefits are approved.
Connecting callers to local resources. Hotline Counselors can connect you to resources available right in your own community, including food pantries, meal programs, fuel assistance, and more.
Use the Greater Boston Food Bank’s Partner Agency Locator tool to find meal programs and food pantries, the days and hours they’re open, and other information you need to learn more or to access food for you and your family.
Health Care For All’s HelpLine can be reached at 1-(800) 272-4232. The HelpLine is free and is here to answer your questions about health insurance in Massachusetts. The HelpLine is open from 9:00 am – 5:00 pm, Monday – Friday. The HelpLine is staffed by specially-trained Health Care For All counselors with up-to-date information about health care coverage. It is not part of a government agency. They offer help in English, Portuguese, and Spanish.
The Massachusetts Health Connector is the state's Marketplace for health and dental insurance. For help applying for insurance coverage, check out MAhealthconnector.org/Help-Center.
FamilyWize Medication Discount Card
Local United Way organizations offer free prescription discount cards for anyone without insurance or if a medicine is not covered by your insurance. Accepted at over 60,000 pharmacies, you can download the FamilyWize app from the App Store on your smartphone or visit the FamilyWize website.
On March 25, 2020, Governor Baker announced new funding under the Residential Assistance to Families in Transition (RAFT) program. This funding will provide short-term emergency financial assistance for families and individuals to stabilize their housing situations. This program will help eligible Homeowners and Renters by assisting with mortgage payments, rent, utility bills, and other costs.
This special program targets households facing instability as a result of a COVID-19 (Coronavirus) related housing crisis due to a loss of wages or increase in expenses (e.g., medical expenses).
Use the MassHousing website to find out which agency to contact to apply for this program, which is determined by where you currently live. Funding is limited, so act quickly to apply.
If you need help finding a place to live:
The Massachusetts Department of Housing and Community Development (DHCD) can help you find local housing resources, including local housing authorities, regional housing agencies, and emergency shelter providers.
Emergency Assistance for Families
If you are a family seeking shelter, please call 1-866-584-0653. With office closures until at least April 3, 2020, families with children seeking to apply for Emergency Assistance (EA) shelter only can apply by phone with the Department of Housing and Community Development (DHCD). More details about the Emergency Assistance program can be found here:MA Homeless Website
Emergency Shelter Assistance for Individuals
Use this website to get a list of individual homeless shelters in Massachusetts, maintained by the Department of Housing and Community Development. Choose your town from the menu at the top of the page and the site will display local resources.
If you need help staying in the house or apartment you are renting:
Emergency Eviction and Foreclosure Hotline
City Life/Vida Urbana operates an emergency eviction and foreclosure hotline, in English and Spanish, at (617) 934-5006 and (617) 397-3773. Here’s template letter (in both English and Spanish) to send to your landlord or bank if you rent, if you have a mortgage, or if your ability to pay has been affected by the coronavirus.
Tenant Rights During a Crisis
The new federal Coronavirus Aid, Relief, and Economic Security (CARES) Act puts in place a 120-day eviction moratorium on certain federally-backed properties. You can learn more here.
If you need legal representation in an eviction dispute, Mass Legal Services has a useful tool to help find legal aid in your area.
If you need help staying in the house or apartment you own:
Mortgage Relief: The CARES Act offers some forms of mortgage relief for those experiencing financial hardship due to the coronavirus. You can learn more here.
Delayed mortgage payments: If you have a federally-backed mortgage, Fannie Mae and Freddy Mac are offering delayed payments for those impacted by the coronavirus.
Check out information on resources available to immigrants during the COVID-19 public health crisis in English, Portuguese, and Spanish.
The Massachusetts Immigrant & Refugee Advocacy Coalition offers multi-lingual resources and coronavirus-specific immigration updates. MIRA provides coronavirus-related immigration policy and enforcement updates, resources for workers in Massachusetts, and links to special relief programs and other helpful resources, including the MassUndocufund For Covid-19 Relief.
You can get no-cost, in-home internet for up to two months during the new coronavirus (COVID-19) outbreak if you qualify for certain low-income internet programs or have a student living in your household. Here’s a list of the internet providers offering limited, no-cost internet services during the outbreak.
More than 650 companies and associations have signed the Keep Americans Connected Pledge have pledged for the next 60 days to: (1) not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic; (2) waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and (3) open their Wi-Fi hotspots to any American who needs them.
Check out companies are offering additional consumer support during the pandemic, including increasing speeds, relaxing their data usage limits in appropriate circumstances, and promoting remote learning and telehealth.
To learn more about other low cost broadband options visit everyone.org.
National Suicide Prevention Lifeline: 1-800-273-8255
The National Suicide Prevention Lifeline is a network of local crisis centers that are available 24/7 to provide support anyone in any kind of emotional crisis.
There are several other numbers to call depending on your needs:
- Spanish Language: 1-866-628-9454
- Deaf and Hard of Hearing: 1-800-799-4889
- Veterans: 1-800-273-8255
- Disaster Distress: 1-800-985-5990
Anyone can also use their online chat feature on the National Suicide Prevention Lifeline website.
The National Alliance on Mental Illness has a great website with information, tips, and links that can help if you are navigating a mental health crisis or someone you love is doing so.
The federal CARES Act provides broad relief for federal student loan borrowers.
Federal student loan payments will automatically stop from March 13, 2020, through Sept. 30, 2020. To provide relief to student loan borrowers during the COVID-19 national emergency, federal student loan borrowers are automatically being placed in an administrative forbearance, which allows you to temporarily stop making your monthly loan payment. This suspension of payments will last until September 30, 2020, but you can still make payments if you choose.
If you are a current BSU student and have questions about how the COVID-19 pandemic will affect your eligibility for financial aid (such as if you and/or your parent(s) have lost their jobs, you have concerns about how changes in your GPA may affect your aid, or other questions), check out BSU’s COVID-19 page first and if your questions are not answered there, contact the BSU Financial Aid Office at 508-531-1341.
- 800-656-HOPE 24-hr National Sexual Assault Hotline
- 888-293-7273 A New Day Sexual Assault Hotline
- 866-331-9474 National Dating Abuse Helpline
- 800-273-8255 National Suicide Prevention Lifeline
- 877-785-2020 SafeLink (Massachusetts Domestic Violence Hotline)
- 866-488-7386 Trevor Project for LGBTQ Youth
- 877-565-8860 Trans Lifeline
This list of resources was compiled by the Martin Richard Institute for Social Justice at Bridgewater State University.
If you would like to suggest a resource to be added or to report changes or errors, please email us at MRISJ@bridgew.edu.
Last Updated as of 9/2/21